Emergency SupportSupport Client Area
sales@cliffsupport.com
+1 707 632 4198

CliffSupport offers cPanel Server Management services to our customers which includes Administration, Proactive Monitoring, 24×7 Support along with cPanel migration, Installation and Setup services for all the cPanel supported operating system. We also provide assistance and management services for cPanel partner products like CloudLinux, Kernelcare, Litespeed web server, Jetbackup,imunify 360 to name some. We levarage the latest server management tools and industry standard procedures to make our customer’s relax and focus on their business while we take care of their server’s.

Server Management Plan

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cPanel Server Management Plan Includes

Supported Operating System

  • Redhat
  • CentOS
  • Ubundu
  • Fedora
  • CloudLinux
  • Freebsd

24x7 cPanel Support

  • Helpdesk Support
  • Chat Support
  • Phone Support
  • Skype Support
  • 24x7 Proactive monitoring
  • 24x7 Admin Availability

Web Server Management

  • Apache
  • NginX
  • Tomcat
  • IIS
  • Litespeed
  • Varnish

cPanel Migration

  • Zero downtime migration
  • Server migration without data loss
  • Database migration
  • cPanel-cPanel Migration
  • Cross Control panel Migration
  • Email Migration

Server Virtualization

  • KVM
  • XEN
  • Hyper-V
  • OpenVZ
  • ProxMox
  • SolusVM

Server Security

  • Firewall tuning and management
  • Version Management
  • Malware and viruses monitoring
  • Installing security and Kernel Patches
  • Spam protection
  • Server Black listing Protection

FAQ

How long does the service activation takes after signup??

We will need less than one business day to complete your order and start supporting your servers.

Our BA team will contact you to complete the formalities like NDA and SLA before we start the services.

Once the credentials are shared, your servers are added to our internal portal and monitoring system. Our internal secure system will not show passwords to our employees for safety and security.

You will be updated on every status and should you have any questions, you can contact us at any time.

What is your average response time??

Our SLA guarantees an average response time of 30 minutes, But, in reality, our average response time is less than 17 minutes.Critical alerts are responded and handled at a higher priority.

If you need a different SLA plan, please to cook a custom plan for your business.

Can you build a custom plan for me??

Of course, We can.

We are happy to build a custom plan for you. Talk to us now, Contact us and let us know your needs, so that our sales agents can build a plan according to your need.

Will to provide server support to my customers?

Yes, We do.

We do provide white labelled end-user support for your business. We can support your customers through your Helpdesk or chat platform.

Know more about our End-User Support plans or feel free to contact us to talk to our agents.

What remote server administration tools your techs uses??

We have an internal portal with different roles to save customer credentials. This will give them an interface to login to the servers without seeing the passwords.

Techs mostly login to your servers through remote shell(SSH) or through control panel interface.
Most of the work are done through SSH shells for linux servers.

Can you work with my development team?

Yes, We can.

We can manage your development infrastructure or can assist you with your Development automation requirements.

Do you provide SQL server management?

We can assist you with your Database Management.

Contact us to build a plan for your needs.

I want to talk to an admin for more detailed understanding??

Definitely.

Click hereContact us to talk to our agent and a meeting will be arranged with our senior admin to discuss about your technical needs.

What our clients say about our Services

Erwin de Brueijs

Quick solutions to immediate problems are crucial to our company as our customers expect near 100% availability of their e-mail and websites.

Erwin de Brueijs

Robohost, Netherlands

Michael Russotti

I have been using CliffSupport for years. Their staff are very knowledgeable, highly professional and courteous.

Michael Russotti

Nuasoft Web Services

Barry Smith

I would just like to say that I have been using Cliffsupport as my primary server management company and to date, I can only say good things about them.

Barry Smith

W3 Web Designs Limited

Canfone.com Inc

Thanks to CliffSupport for their wonderful customer service as well as their technical guidance.

Canfone.com Inc

Montreal QCH2Y 1L5, CANADA

Jose Espinoza

CliffSupport has been outstanding and I am 150% Satisfied!!! With CliffSupport, I know that I’m in great hands.

Jose Espinoza

CloudInstinctSolutions,LLC

Timothy Embler

I am confident about using Cliffsupport. They understand the issue and troubleshoot to locate even uncommon problems.

Timothy Embler

TriStar Creations LLC

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